No, Klaviyo certificates are offered free of charge.

Your credentials will be emailed to you once you pass your certificate final exam. If you are unable to locate the credentials email in your inbox, you can find your credentials using Accredible's Credential Retrieval Tool. Simply enter the email address linked to your certificates and badges and Accredible (Klaviyo's digital credentialing partner) will send you an email with links to all of your digital credentials.

All certificates are valid for 24 months from their completion date.

If you are a member of Klaviyo’s partner program, you'll have exclusive access to the Partner Academy directly from your partner portal. All Partner Academy certificates award digital credentials upon completion.

Not a member of Klaviyo Partner network but interested in joining? Apply today.

We're here to help! Feel free to email any questions to academy@klaviyo.com .

Credential page name change

To change your name on specific credentials

To submit a name change request, you must log into your credential wallet account generated by Klaviyo's digital credential provider, Accredible.

To do this, navigate to the Accredible login page and use the email address associated with your certificate. If you don't already have an Accredible account, click "Forgot password?" to create one for yourself. (Not sure which email address that is? Use Accredible’s Credential Retrieval Tool to see which ones return results).

Once logged in, follow these steps to submit a Name Change request.
Klaviyo will receive a notification that a name change has been requested, and you should see that change reflected in 3 business days.

Note: You'll be required to submit separate name change requests for each credential you need updated. For example, if you need a name change on your Klaviyo product certificate and deliverability certificate, you'll need to submit 2 name change requests.

Note: Make sure to save your password in case you need to log into your credential wallet account in the future.

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